Billy Shallow

Director, Innovation and Technology


In his role, Billy leads ACI World’s Innovation and Technology teams encompassing the World Airport IT Standing Committee as-well as the Smart security programme focused on improving security, operational efficiency and the passenger experience across the world’s airports.

Before ACI, Billy worked at London City Airport for five years designing and implementing their security transformation programme. Billy then went on to lead consulting projects for 18 months working at King Abdulaziz International Airport Jeddah, Brussels Airport, Birmingham Airport and Belfast City on security and optimization programmes.

A British national, with a passion for operational improvement, Billy is a lean six sigma black belt. He sits on ICAO’s working group on innovation, as-well as a number of industry groups. He holds a University of London Bachelor’s degree in Management and Organizational Analysis. 


Tech Xplore

15 November 2021 | 10:25 - 10:30 | Opening remarks by Chairperson

Tech Xplore

15 November 2021 | 14:00 - 14:05 | Closing Remarks by Chairperson


Tech Xplore

15 November 2021 | 10:55 - 11:25 | Panel Discussion: Developing and implementing airtight defenses against cyber threats

 Discussing some of the barriers in implementation of cyber security solutions and  highlighting What should the cybersecurity priorities be now and after the pandemic? What can companies do to improve cyber resilience and ensure business continuity? – Join us for  this interactive session and identify what is truly critical and how the air transport industry can collaborate to monitor, detect and manage cyber risks.

Tech Xplore

16 November 2021 | 13:30 - 14:00 | Panel Discussion: AI creating truly smart airports

Discover how AI inspiring the next generation of breakthroughs. Hear about some of the most innovative use cases of AI how the technology has improved operational efficiency and added to the bottom line.

Tech Xplore

17 November 2021 | 10:45 - 11:15 | Panel discussion: Is automation the future of aviation?

Explore the use of emerging technologies in automating air traffic management, airport and airline operations.How much automation are we comfortable with? To what level should we depend on automation? How to avoid human interference causing errors in automation? What are the side-effects of a highly automated systems and how can we combat them? – Get answers to these questions and more. Join our panelists as they discuss the advantages and the challenges that come with automation in aviation.

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