William Boulter

Chief Commercial Officer (CCO)

IndiGo

Willy Boulter is our Chief Commercial Officer has been with IndiGo for nearly 3 years. He has been in the airline business for over three decades and has specific functional experience in most areas of airline commercial activity. At IndiGo he is responsible for Cargo, Corporate Communications, Customer Relations, Digital, International Sales, Loyalty, and Marketing. 

Willy has an MA from Oxford University. He is also an alumnus of ‘Sandhurst’ and served as an officer in the Royal Artillery and Royal Hong Kong Regiment. He is a Fellow of the Royal Aeronautical Society.

He worked with Cathay Pacific for 20 years and thereafter with other airlines including Virgin Atlantic Airways, South African, Etihad, and an Emirates-sponsored team in Angola. He was also CEO of Russia’s first Low Cost Carrier, Sky Express. 

 

SPEAKER SESSIONS

Tech Xplore

17 November 2021 | 11:15 - 11:35 | Case Study: Digital Innovations by India’s largest domestic carrier – Indigo Airlines

Discover how Indigo Airlines is moving towards a touchless passenger flying experience. From digitally enhancing remote check ins to a WhatsApp chatbot support system – hear about it all. Is automation the key to survival in these tough times? Have these new technological implementations contributed to the company’s bottom line? What should you be mindful about before implementing new tech features? – Attend this session to get answers to all your questions

Tech Xplore

17 November 2021 | 11:35 - 12:05 | Aircraft Interiors Panel Discussion: Looking at the unmet needs of future passengers & technology trends

As the aviation industry continues to recover, aircraft interiors will play a huge part in attracting and retaining passengers of today and tomorrow. Hear from experts on how they are using technology to make travel safe. How can airlines limit touch points and physical interaction to ensure safe and enjoyable passenger experience on-board.

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