Dubai Airshow is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Informa
Informa
Open main menu
Chairperson’s closing remarks and end of passenger experience conference

20 Nov

15:00 - 15:05

Aviation Mobility
Passenger Experience
About the session

The role of digital tools in improving the passenger experience. AI, biometrics, and mobile apps in streamlining the airport process.Innovations in self-check-in, contactless boarding, and real-time updates

Speakers
See all speakers
Jerry Angrave
Jerry Angrave
Strategic Customer Experience Consultant
Empathyce
See all speakers

Conference tracks

Passenger Experience
Explore track
Explore track
Related sessions

10:25 - 10:30

17 Nov

Opening remarks by chairperson
Maintenance, Repair and Overhaul Aviation Mobility

10:30 - 11:10

17 Nov

Opening keynote panel: Strategic Investments positioning UAE as global MRO hub
Maintenance, Repair and Overhaul Aviation Mobility

11:10 - 11:30

17 Nov

Presentation on the MRO industry data and forecast
Maintenance, Repair and Overhaul Aviation Mobility

11:30 - 12:10

17 Nov

Panel discussion: Scaling up MRO capacity for the next demand wave
Maintenance, Repair and Overhaul Aviation Mobility

12:10 - 12:50

17 Nov

Panel discussion: Navigating MRO challenges to build a resilient supply chain
Maintenance, Repair and Overhaul Aviation Mobility

12:50 - 13:30

17 Nov

Panel discussion: Shaping the future of MRO a digital shift
Maintenance, Repair and Overhaul Aviation Mobility

13:30 - 13:50

17 Nov

Presentation: Next-Gen Engine MRO
Maintenance, Repair and Overhaul Aviation Mobility

13:50 - 14:25

17 Nov

Panel discussion: Airlines’ strategic choices to MRO insourcing and outsourcing
Maintenance, Repair and Overhaul Aviation Mobility

14:25 - 14:45

17 Nov

Presentation: Sustainable MRO operations
Maintenance, Repair and Overhaul Aviation Mobility

14:45 - 15:05

17 Nov

Panel Discussion: Cabin Retrofitting: Evaluation, Execution, and Efficiency
Maintenance, Repair and Overhaul Aviation Mobility

15:05 - 15:30

17 Nov

Fireside chat: New horizons: MRO and eVTOL partnerships for the future
Maintenance, Repair and Overhaul Aviation Mobility

15:30 - 15:40

17 Nov

Chairperson’s closing remarks & End of MRO Conference
Maintenance, Repair and Overhaul Aviation Mobility

10:25 - 10:30

18 Nov

Opening remarks by chairperson
Airport and Airlines Keynote Aviation Mobility

10:30 - 10:40

18 Nov

Opening keynote: The future of the global aerospace industry
Airport and Airlines Keynote Aviation Mobility

10:40 - 10:55

18 Nov

Interview: Building a resilient aviation business
Airport and Airlines Keynote Aviation Mobility

10:55 - 11:30

18 Nov

Panel Discussion: Aviation 2025 and beyond
Airport and Airlines Keynote Aviation Mobility

11:30 - 12:05

18 Nov

Panel Discussion: Optimizing the skies: Innovations and strategies for efficient airspace management​
Airport and Airlines Keynote Aviation Mobility

12:05 - 12:40

18 Nov

Insights from the C-Suite: Driving operational excellence through digital transformation​
Airport and Airlines Keynote Aviation Mobility

12:40 - 13:15

18 Nov

Panel: Accommodating growing passenger demand​
Airport and Airlines Keynote Aviation Mobility

13:15 - 13:50

18 Nov

Panel Discussion: Expanding in thriving aviation hubs to accommodate growing passenger demand​
Airport and Airlines Keynote Aviation Mobility

13:50 - 14:10

18 Nov

Interview: Aviation safety and security in the modern age​
Airport and Airlines Keynote Aviation Mobility

14:10 - 14:45

18 Nov

Panel: Aviation financing and leasing
Airport and Airlines Keynote Aviation Mobility

14:45 - 15:30

18 Nov

Closing Keynote: Innovations in the aviation industry: Hype or Reality
Airport and Airlines Keynote Aviation Mobility

10:25 - 10:30

19 Nov

Opening remarks by chairperson
Advanced Air Mobility Aviation Mobility

10:30 - 10:45

19 Nov

Opening keynote: Advancing AAM strategic vision for a sustainable and connected future
Advanced Air Mobility Aviation Mobility

10:45 - 11:05

19 Nov

AAM industry report: Global developments, market signals, and the road to readiness
Advanced Air Mobility Aviation Mobility

11:05 - 11:20

19 Nov

CEO keynote: State of the industry : The Archer vision – Making air mobility real
Advanced Air Mobility Aviation Mobility

11:20 - 11:30

19 Nov

Keynote: Creating the conditions for tomorrow’s aviation: Policy, partnership, progress
Advanced Air Mobility Aviation Mobility

11:30 - 12:05

19 Nov

Onstage executive boardroom: Business models, public acceptance and  the economics of scaling AAM
Advanced Air Mobility Aviation Mobility

12:05 - 12:35

19 Nov

Panel: UAE’s next leap with advanced air mobility
Advanced Air Mobility Aviation Mobility

12:35 - 12:55

19 Nov

Keynote: The invisible infrastructure: Why connectivity will make or break the AAM ecosystem?
Advanced Air Mobility Aviation Mobility

12:55 - 13:25

19 Nov

Panel: Status check: How far have we come in harmonizing AAM regulations?
Advanced Air Mobility Aviation Mobility

13:25 - 13:55

19 Nov

Panel: From Drones to eVTOLs: Who’s Driving the Demand for AAM?
Advanced Air Mobility Aviation Mobility

13:55 - 14:10

19 Nov

Leadership Insight: Building the vertiports that will power the AAM Era
Advanced Air Mobility Aviation Mobility

14:10 - 14:40

19 Nov

Panel: The intersection of AAM & airspace innovation
Advanced Air Mobility Aviation Mobility

14:40 - 13:05

19 Nov

Panel: Rethinking airports for AAM
Advanced Air Mobility Aviation Mobility

15:05 - 15:30

19 Nov

Panel: Building a scalable infrastructure - Integrating AAM with current aviation systems
Advanced Air Mobility Aviation Mobility

15:30 - 15:40

19 Nov

Chairperson’s closing remarks & end of AAM conference
Advanced Air Mobility Aviation Mobility

10:25 - 10:30

20 Nov

Opening remarks by chairperson
Passenger Experience Aviation Mobility

10:30 - 10:50

20 Nov

Opening keynote: Collaboration – the key to delivering best in class passenger experiences
Passenger Experience Aviation Mobility

10:50 - 11:30

20 Nov

Panel: Preparing for the passenger experience of tomorrow
Passenger Experience Aviation Mobility

11:30 - 12:10

20 Nov

Panel: Achieving operational excellence in passenger experience: Effectively managing disruptions
Passenger Experience Aviation Mobility

12:50 - 13:10

20 Nov

Reimagining accessibility at airports and in aircrafts
Passenger Experience Aviation Mobility

13:10 - 13:30

20 Nov

Fire-side chat: Successful airline customer service transformations
Passenger Experience Aviation Mobility

14:10 - 14:40

20 Nov

Panel: Transforming the airport experience
Passenger Experience Aviation Mobility

14:30 - 14:10

20 Nov

Panel: Tapping into the underserved aviation routes
Passenger Experience Aviation Mobility

14:40 - 15:00

20 Nov

The return on investment of focusing on customers’ experiences
Passenger Experience Aviation Mobility

10:25 - 10:30

21 Nov

Opening remarks by chairperson​
Workforce Development Aviation Mobility

10:30 - 10:45

21 Nov

Opening Keynote- Middle East’s endeavour to build resilient aviation workforce ​
Workforce Development Aviation Mobility

10:45 - 11:25

21 Nov

Panel discussion: The power of company culture to build high performance team ​
Workforce Development Aviation Mobility

11:25 - 12:05

21 Nov

Fireside chat: Bridging the generation gap ​
Workforce Development Aviation Mobility

12:05 - 12:25

21 Nov

Keynote: Building tomorrow’s workforce: attracting young professionals today​
Workforce Development Aviation Mobility

12:25 - 12:40

21 Nov

Presentation: Upskilling the aviation workforce ​
Workforce Development Aviation Mobility

12:40 - 13:20

21 Nov

Panel discussion: Women’s progress and beyond ​
Workforce Development Aviation Mobility

13:20 - 13:40

21 Nov

Panel discussion: Optimizing workforce efficiency in aviation​
Workforce Development Aviation Mobility

13:40 - 14:20

21 Nov

Panel discussion: Addressing labour shortages & effective retention strategies ​
Workforce Development Aviation Mobility

14:20 - 15:00

21 Nov

Fireside chat: Thriving at work: Prioritizing mental and emotional wellbeing in the workplace​
Workforce Development Aviation Mobility

15:00 - 15:05

21 Nov

Chairperson’s closing remarks and end of conference​
Workforce Development Aviation Mobility

DAS Tickets now live

Buy your tickets now to get the early bird discount – While supplies last!

Buy Tickets

Copyright © 2025. All rights reserved. Informa Markets, a trading division of Informa PLC.