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Rami El Samra

VP Business Support

Emirates Airline

Rami is a seasoned senior airline executive with extensive expertise in Airport Operations, Strategy Enablement and Project Management. He plays a pivotal role in shaping the technology roadmap and driving strategic initiatives to enhance customer experience for Emirates Airline at Dubai Airport. 

A passionate advocate for automation and innovation, Rami has effectively leveraged technology to revolutionize airport operations, ensuring a seamless and efficient travel experience. He currently leads a cross-functional team of IT and business subject-matter experts focused on system enhancements, process mapping, and business transition projects aimed at continuously improving customer experience.

Rami is also instrumental in steering future airport travel projects, particularly in the areas of automation and next-generation airport technologies. Rami provides strategic guidance to Executive Management, aligning initiatives with industry standards while preparing Emirates Airport Services for future growth and adapting to evolving traveler demands.

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